My offer

1-on-1 Coaching 20

20 hours of coaching

5000 €
  • 20 x 60-minute one-on-one face-to-face sessions
  • Email and chat support between coaching sessions
  • Assessment interview
  • Short- and long-term goal setting
  • Psychometric testing
  • Chat or email reminders for the next steps
  • Written report after every coaching session
  • Quarterly Progress Assessment
  • Access to the Authority Figures in your industry

1-on-1 Coaching 10

10 hours of coaching

3000 €
  • 10 x 60-minute one-on-one face-to-face sessions
  • Email and chat support between coaching sessions
  • Assessment interview
  • Short- and long-term goal setting
  • Psychometric testing

1-on-1 Coaching 5

5 hours of coaching

1000 €
  • 5 x 60-minute one-on-one face-to-face sessions
  • Email and chat support between coaching sessions
  • Assessment interview
  • Short-term goal setting

Training for receptionists and waiters

Ready

1000 €
  • What is exceptional customer experience and why is it important?
  • Definition of hospitality
  • Building a personal reputation
  • The importance of my role within a company and also the importance of a relationship I build with my internal clients as part of employer branding
  • Requirements of a modern guests– pyramid of needs
  • How to build a customer – oriented attitude
  • Your attitude and how it affects the relationship with a guest
  • The importance of communication in guest services -assertiveness as an attitude
  • How to achieve a better understanding of client needs