My offer

1-to-1 Coaching 8

8 hours of coaching

1650 €
  • 8 x 60-minute one-to-one sessions
  • Chat support between coaching sessions

1-to-1 Coaching 8 x 3

8 hours of coaching with 3 employees

3675 €
  • 10 x 60-minute one-on-one face-to-face sessions
  • Email and chat support between coaching sessions
  • Assessment interview
  • Short- and long-term goal setting
  • Psychometric testing

1-to-1 Coaching 8 x 5

8 hours of coaching

6775 €
  • 8 x 60-minute one-to-one sessions with 5 employees
  • Email and chat support between coaching sessions
  • Assessment interview
  • Short-term goal setting

The Core Hospitality Training

2 x 6 hours

2750 €
  • What is exceptional customer experience and why is it important?
  • Definition of hospitality
  • Building a personal reputation
  • The importance of my role within a company
  • Requirements of a modern guests– pyramid of needs
  • How to build a customer – oriented attitude
  • Your attitude and how it affects the relationship with a guest
  • The importance of communication in guest services -assertiveness as an attitude
  • How to achieve a better understanding of client needs